Yesterday, this woman came into Starbucks with the kind of attitude where she thinks that people who work behind counters are obviously beneath her and she orders a Caramel Ice Blended. Okay, at Starbucks we call them Caramel Frappucinos (Ice Blendeds are a Coffee Bean thing) but no biggie, we baristas are used to this. So I called out "Caramel Frappucino" to the person making the drinks, which caused the following ridiculous conversation to take place between me and the Lady with a 'Tude:
Her: Excuse me, but I ordered a CARAMEL ICE BLENDED. I don't know what you just said, but that's not what I ordered.
Me: Yes, I know you want a Caramel Ice Blended. But we call them Caramel Frappucinos here.
She just glares at me and hands me her card. Her COFFEE BEAN card.
Me: Um, sorry, but I think you gave me the wrong card.
Her: So? It's for Coffee Bean. Same thing.
Me: Actually, it's not. Coffee Bean is our competitor.
Her: So you won't take it.
Me: Uh, NO.
Her: How ridiculous! I'm taking my business elsewhere!
ME: Super! Coffee Bean is just down the street...
Okay, so I didn't actually say that last line, but it sure was tempting.
Why are people who drink coffee such idiots?
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2 comments:
What an airhead. Working with the public: I can't say I miss it much.
when i worked at peets, we used to literally send people down the street to coffee bean when they ordered ice blendeds.
because we didn't make anything similar. i would point, smile, and suggest they try coffee bean.
it was pretty awesome.
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