1. Ordering a Mocha Frappucino, the LARGE SIZE, with EXTRA mocha syrup, and EXTRA Whipped Cream, and then saying that you want the LIGHT kind because you're watching your weight. That's like ordering a Big Mac with super sized french fries and a DIET COKE. What the hell is the point?
2. Saying things like "Wish I could have a no-brainer job like yours" or "If only my job were this easy." Try walking a day in my shoes before you make comments like that, asshole. I don't see you getting up at 4am and having to work on your feet all day schlepping coffee for schmucks like you, all while providing service with a smile. It's a lot tougher than it looks, trust me.
3. Not saying PLEASE or THANK YOU and just barking out your order in a no-nonsense sort of way without a hint of human kindness. I understand that you're in a hurry, but just remember, I'm a person, too.
4. Waving your money at me when while I'm writing up your order and ringing it into the register, as if to say "Hurry up." We can only go so fast, especially you order things like a venti latte with 2 pumps of sugar free vanilla, 1 pump of sugar free hazel nut, and half a pump of peppermint with half nonfat milk and half soy steamed together to 180 degrees with extra foam made from whole milk, and two extra shots of espresso, double cupped and stirred.
And last but not least, the MOST annoying thing is...
5. Talking on your cell phone while ordering a beverage... and the annoyance factor triples when there are people waiting in line behind you. The other day, when the store was extremely busy, this one lady finally gets to the register and then just stands there, continuing to talk on her cell phone and ignore me. Since it was obvious that the other people in line were in a hurry, I tried to signal to her that she needed to give me her order, but she just glared at me and continued to talk. Then when she finally hung up after several minutes, she actually said to me, "My phone calls are VERY important." Oops, sorry Lady, I didn't realize that the whole world revolved around YOU. Please, people, when you get to the register, be considerate of others and HANG UP YOUR DAMN PHONE.
Can you tell I had a great day at work?
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2 comments:
1. i think it's worse than the big mac example because mr. big mac might be avoiding sugar.
4. please tell me someone has ordered this.
5. after several minutes?!
Let's face it, being a barista is not brain surgery. Yes, customers are annoying and most should be drawn and quartered. But, a barista does not have to take their work home with them. Before I was a coffee shop owner, I was a software engineer. Different stress but
my job was NOT over when I left the office.
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